Unmissable deals from Hotels.com

Find the best offers for accommodation, holiday lets & more – Book online today. 

Who are Hotels.com?

Finding the perfect stay should be the highlight of your trip, not a chore. That’s why we’ve teamed up with Hotels.com, a go-to favourite for UK travellers seeking everything from chic city breaks in London to cozy coastal retreats. With their One Key™ rewards program and extensive member prices, you can unlock instant savings and earn rewards on every night you stay.

Plus, with their intuitive app and “Free Cancellation” filters on thousands of properties, you have the ultimate flexibility to book now and refine your plans later—giving you total peace of mind for your next big adventure.

Book with confidence

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Our review

Hotels.com has long been a go-to platform for savvy travellers seeking deals on accommodation. But after our recent experience, is it still a dream destination for bookings, or does it harbour hidden hotel horrors?

Let’s unpack our stay & spill the tea (or coffee, depending on your hotel’s breakfast spread).

1

Booking process

  • Interface: User-friendly website and app made browsing and filtering a breeze.
  • Selection: Vast array of hotels from budget-friendly hostels to luxurious resorts.
  • Hidden fees: Beware of sneaky add-ons like resort fees and taxes that can inflate the final price.
  • Reward program: Earning free nights through the "Stays" program adds a sweet bonus.
2

Deals & value

  • Secret Prices: Unveiling secret prices offered a sense of treasure hunt excitement, sometimes leading to significant savings.
  • Package Deals: Bundling flights and hotels could be cost-effective, but compare individual prices to be sure.
  • Price Comparison: Always check other booking platforms to ensure you're getting the best deal.
3

Customer service

  • 24/7 Support: Availability was reassuring, but response times on phone and email varied.
  • Live Chat: Prompt and helpful responses made resolving minor issues a breeze.
  • Mixed Reviews: Online reviews painted a mixed picture, with some praising speedy resolutions and others encountering frustrating delays.

 

4

Overall impression

Hotels.com offers convenience, a wide range of options, and potential deals, but proceed with caution.

Be on the lookout for hidden fees, compare prices, and manage expectations regarding customer service.

Where can I find their app?